Case Studies

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The Client

Our client, a leader in the real estate REO space, managed properties across the nation on behalf of several multinational banks.

Business Need

The client required to reduce its end-to-end process cycle time in order to improve process accuracy. However, the client faced several challenges. Time was a constraint and a slip on deadlines meant a loss of immediate revenue. The processes for reimbursement from various banks changed from time to time, needing the client to re-align their internal systems at regular intervals. Accounts receivables were realized post the actual spending & often the client had to make payments from corporate liquid assets. The only option was to improve productivity, process reliability and reduce rejections by the Bank.

Our Solution

The data analysts’ team at Software Incubator came up with a web based process revamp plan. The accuracy of invoices was checked at the time of receipt, curtailing rejections. The individual line items of the invoices were analyzed and categorized under specific expense category heads, thereby improving accuracy & reliability. Updating the status of each property helped to reduce rejections owing to late submissions. Data analysts were trained on specific bank procedures, ensuring all invoices were accepted for reimbursement.

The Result

Consistent & timely invoice processing at higher accuracy levels. Rejection rates reduced from around 10% to less than 1%.

The Client

Our client has over 30,000 instructional items (multiple-choice questions, writing prompts, stories, articles, open-ended responses and extended construction responses), over 3,000 lesson plans, over 50 workshops, and other pertinent instructional documents to be used by schools. Customers had the ability to create, select and assign online assessments and compare results from state tests, benchmark assessments and formative online assessments.

Business Need

The customer needed a better way to manage the inventory which was a challenge for the current website. Online ways to create assessments (benchmark, online and online formative) with a provision of adding various media (like pdf, audio, video & images) posed to be the biggest handicap. The schools needed a provision to select assessments created for their district and assign them to different groups based on grades. Once the teacher marks an assignment, the students needed to take them online. They also required a way to show the results all assessments, to various roles (teacher, school, districts) by item, student, class, grade by school, grade by district and overall proficiency. The results were also to be shown in charts / excel and was to able to be printed.

Our Solution

The data analysts’ team at Software Incubator came up with a web based process revamp plan. The accuracy of invoices was checked at the time of receipt, curtailing rejections. The individual line items of the invoices were analyzed and categorized under specific expense category heads, thereby improving accuracy & reliability. Updating the status of each property helped to reduce rejections owing to late submissions. Data analysts were trained on specific bank procedures, ensuring all invoices were accepted for reimbursement.

The Result

The IT services team studied the technologies & frameworks involved together with the complex database which was partially outdated. With minimal downtime, the team provided quick fixes for the imminent, high priority issues. The functionalities that needed to be revamped was prioritized together with new feature enhancements. The system was made more responsive, user-friendly and scalable within a short time-line.

Our Testimonials

Our savings have considerably increased owing to a high degree of efficiency in our core operations. Software Incubator has provided a graceful web based solution that helped us to drastically reduce bank rejections.
CEO of an REO business group having nationwide operations

There had been ongoing challenges & limitations on our existing system due to its DB design, architecture and the work-flow. Developers at Software Incubator had proven to be a great asset to clean the code & for making it extremely usable & efficient.
CEO of a leading Pre-K to 12 educational company specializing in curriculum, instruction & assessment